Terms & Conditions

General Terms

1. Agreement By purchasing from our store, you agree to these terms and conditions. Please read them carefully before placing an order.

2. Product Information

• All product descriptions and images are as accurate as possible
• Colors may vary slightly due to screen settings
• Age recommendations are guidelines; parents must assess suitability
• Product availability is subject to change

Purchase Terms

3. Pricing

• All prices are in Euros (€) and include VAT
• Prices are subject to change without notice
• Special pricing available upon request for bulk orders
• Sale prices are valid while supplies last

4. Payment Methods

• Credit/Debit Cards (Visa, Mastercard, American Express)
• Paypal
• Full payment required before delivery

5. Order Cancellation

• Cancel within 24 hours of placing order for full refund
• Cancellations after delivery are subject to our Return Policy
• Custom orders cannot be cancelled once production begins

7. Returns & Refunds

• 14-day return period from delivery date
• Items must be unused, in original packaging
• Refund processed within 7 business days
• Return shipping costs are customer’s responsibility (except defective items)
• Opened items may incur 20% restocking fee

8. Warranty

• Manufacturer’s warranty applies to all products
• Defective items will be replaced or refunded
• Warranty does not cover normal wear and tear or misuse
• Contact us immediately if you receive a damaged item